Introduction

At Matliyat Luka, we respect your privacy and protect your personal information when you use our website or contact us.

Information We Collect

We may collect information you provide when creating an account, placing an order, or contacting us, including your name, email address, phone number, WhatsApp number, delivery address, and order details.

How We Use Your Information

We use this information to manage your account, prepare and follow up on orders, contact you about your order, provide customer support, and improve our website and services.

Payments

Payment details are handled through the available payment method or payment provider. We do not use payment information for marketing purposes.

Sharing Information

We share information only when necessary to provide the requested service, such as preparing or delivering an order, or when required by law. We do not sell personal information.

Data Security and Retention

We take reasonable measures to protect your information and retain it only as long as needed for the purposes described here or as required by law.

Your Rights

You may contact us to ask about, update, or correct your personal information, or to request help with your account.

Contact Us

For privacy questions, please contact us through the contact details available on our website.

This policy may be updated when our services or legal requirements change.